On receipt of your request for the product, SwadeshIon shall arrange to dispatch the product within the prescribed period. The specify period of delivery would be 15 days. Any request for cancellations of orders once duly placed on the site, shall not be entertained. In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost sustain by SwadeshIon for redelivery shall be claimed from the User placing the order. SwadeshIon shall not be held liable for any delayed delivery of purchased goods due to, natural disaster or any cause that is beyond the control of SwadeshIon.
To provide you a stress free shopping experience, we offer you a No Questions Asked Return Policy when you choose to make full payment on swadeshion.com Within 30 days of receiving your shipment, you may return any item in its original packaging for a refund.
To return a product purchased ( full payment made through payment gateway) on www.swadeshion.com just indicate the reason for your return in a short note and Email us to swadeshion@gmail.com We will refund to you the entire cost of the returned item, less applicable bank charges of 2.5%, Services Tax 10% on the bank charges and ECESS of 0.3% on Service Tax. Please note that we will provide a refund facility only for products bought from our online store.
Over receipt of your package with the item in it, we will initiate the refund process. The refund will be made to the same payment option(s) originally used to pay for the order. Please note we will not be able to return the same by cheque or cash.
If you wnat to cancel your order before the shipment reaches you Please write to swadeshion@gmail.com quoting your Customer id and transaction details requesting for cancellation. After receiving your request we will initiate the refund process.